Garmin Hit by Major Outage in Potential Ransomware Attack

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By Friday morning (July 24) several of the company's Connext services had been restored, including phone and SMS features sent via Iridium satellite devices. The brand also said the outage impacts its call centers. Furthermore, the Garmin Connect app, which establishes a connection between Garmin fitness devices and smartphones, is giving an error message saying it's down for maintenance.

"An outage usually is measured in minutes", said Gaetani, who is 55 and started using a Garmin device previous year to track his heart after being diagnosed with an irregular heartbeat. The outage has affected not just Garmin devices but also its call centres and support network across the globe.

And pilots who use flyGarmin can not now download up-to-date aviation databases, which is a legal requirement.

Specialised website ZDNet reported that after the incident began early Thursday, "several Garmin employees took to social media to share details about the attack, all calling it a ransomware attack".

Garmin's smartwatches hold information which is then synced with the company's servers through its app services, allowing the data to be analysed.

Garmin Aviation said its flyGarmin website and mobile app, used by pilots, were also unavailable. CyberScoop could not independently confirm if WastedLocker had targeted Garmin.

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It appears all verified accounts have been affected by the tweeting pause. "More updates to come as our investigation continues". In a tweet on Wednesday, Twitter's support account said: "We are aware of a security incident impacting accounts on Twitter ".


To deal with the issues affecting the company following the outage, Garmin has shut down its official website, Garmin Connect, its aviation database services, and some of its Asian production lines.

Some Reddit and Twitter users are declaring that the ransomware included is called WastedLocker, a brand-new version utilized by a group that typically targets United States companies.

Garmin's call centers have also been affected, leaving the company unable to receive calls, emails, or online chats.

Smartwatch manufacturer Garmin has entered a second day of wide-ranging outages in a possible ransomware attack.

As of now, it isn't clear whether users should be anxious about their personal data. The publication further says that some customers lost access to older logs, hinting that a lot of mayhem may have been caused in Garmin's backend. Some tech websites have reported that the company has been hit by a ransomware attack but the company hasn't confirmed it. While couch potatoes may laugh - after all, Garmin will likely get things up and running again eventually - the pain is real for those who keep themselves motivated via self-quantification.

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